Welcome to The SocialSoul Store. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.thesocialsoulstore.com. Please read this policy carefully.
🔐 1. Information We Collect
We may collect personal information in several ways, including but not limited to:
a. Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through Razorpay)
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Time zone
- Referring site
- Usage behavior on our website (through cookies and analytics tools)
📦 2. How We Use Your Information
We use your information to:
- Fulfill and deliver your orders through our partner Qikink
- Process payments securely via Razorpay
- Send order updates via email/SMS
- Provide customer support
- Improve our website and services
- Detect fraudulent or suspicious activity
- Comply with legal obligations
🍪 3. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand how users interact with our site, and provide personalized recommendations.
You can control or disable cookies through your browser settings. However, disabling cookies may affect site functionality.
🛒 4. Sharing of Information
We do not sell or rent your personal information to third parties.
We only share your data with:
- Qikink: for order printing, packaging, and shipping
- Razorpay: for secure payment processing
- Analytics & Marketing Tools (like Google Analytics): to improve user experience
- Legal Authorities: if required by law
All third-party services we work with are GDPR and/or data-protection compliant.
🔐 5. Data Security
We implement robust technical and organizational measures to protect your information. Payment data is encrypted and handled only by Razorpay, a secure payment gateway. We do not store your card details on our servers.
📍 6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at support@thesocialsoulstore.com
👶 7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have unknowingly collected data from a minor, please contact us immediately.
🌐 8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies when you leave our site.
🔁 9. Policy Updates
We may update this Privacy Policy from time to time. All changes will be reflected on this page with the updated revision date. Continued use of our website implies acceptance of any changes.
📞 10. Contact Us
If you have any questions regarding our Privacy Policy, feel free to contact us:
📧 Email: support@thesocialsoulstore.com