Terms & Conditions
Last Updated: 14/01/2026
Welcome to The SocialSoul Store (“we”, “our”, “us”). By accessing or purchasing from www.thesocialsoulstore.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
Use of Website
By using our website, you confirm that:
You are at least 18 years old or accessing under parental supervision
You will use the website for lawful purposes only
You will not engage in any activity that disrupts or harms the website
We reserve the right to refuse service to anyone for any reason at any time.
Products & Print-On-Demand Model
The SocialSoul Store operates on a Print-On-Demand basis.
This means:
Products are printed only after an order is placed
Designs, sizes, and colors are selected by the customer at checkout
Slight variations in print color or placement may occur due to printing processes
All product images are for representation purposes only.
Pricing & Payments
All prices are listed in Indian Rupees (INR)
Prices may change without prior notice
Payments are securely processed through Razorpay / PayPal
We do not store your card or payment details
Orders are confirmed only after successful payment.
Order Acceptance & Cancellation
Once an order is placed, it cannot be modified or cancelled
Orders go into production immediately after confirmation
We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud
If an order is cancelled by us, a full refund will be issued.
No Return / No Exchange Policy
As all products are custom printed on demand, we do not offer returns or exchanges.
Replacements or refunds are considered only if:
The product is damaged
There is a manufacturing defect
An incorrect item was delivered
Such issues must be reported within 48 hours of delivery with clear images.
Shipping & Delivery
Shipping is currently available only within India
Orders are printed and shipped via our fulfillment partner Qikink
Estimated delivery timelines are mentioned on product pages
Delays due to logistics, weather, or unforeseen circumstances are beyond our control
Tracking details are shared once the order is dispatched.
Intellectual Property
All content on this website including:
Designs
Logos
Images
Text
is the property of The SocialSoul Store and may not be copied, reused, or distributed without written permission.
User Conduct
You agree not to:
Upload or share false information
Attempt to hack or misuse the website
Violate any laws or third-party rights
We reserve the right to terminate access for violations.
Limitation of Liability
The SocialSoul Store shall not be liable for:
Indirect or incidental damages
Delays beyond our control
Color differences due to screen variations
Our maximum liability is limited to the amount paid for the product.
Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Assam, India.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.
Contact Information
For any questions regarding these Terms & Conditions, contact us at:
Email: support@thesocialsoulstore.com
Website: www.thesocialsoulstore.com
Location: Assam, India
