Last Updated: 14/01/2026

Welcome to The SocialSoul Store (“we”, “our”, “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from www.thesocialsoulstore.com.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via Razorpay/PayPal; we do not store card details)

Order Information

• Products purchased

• Order ID

• Transaction details

• Delivery status

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Print and ship products via our Print-On-Demand partner Qikink

• Communicate order updates and support messages

• Improve website performance and user experience

• Prevent fraud and ensure secure transactions

• Comply with legal obligations

Print-On-Demand & Third-Party Sharing

We share necessary order details with trusted partners such as:

• Qikink (for printing and shipping)

• Payment Gateways (Razorpay / PayPal)

• Logistics partners (for delivery)

These partners only receive information required to perform their services and are obligated to protect your data.

Payment Security

All payments on The SocialSoul Store are processed through secure and encrypted payment gateways. We do not store your credit/debit card details on our servers.

Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences

• Analyze traffic and performance

• Improve shopping experience

You can disable cookies in your browser settings, but some features may not function properly.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal and accounting requirements

Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Opt out of promotional communications

To exercise your rights, contact us at support@thesocialsoulstore.com.

No Return / Exchange Policy Notice

As all products are made on demand, we do not offer returns or exchanges, except in cases of damaged or defective items. This policy does not affect how your data is handled.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@thesocialsoulstore.com
Website: www.thesocialsoulstore.com
Location: Assam, India