Welcome to The SocialSoul Store! We are committed to providing high-quality, on-demand printed products with timely and reliable shipping across India. Please review our shipping and delivery policy below for detailed information.
🚚 Fulfillment & Shipping Partner
Our store operates using a Print-On-Demand model powered by our official partner Qikink, who handles printing, packaging, and shipping for all orders placed on our website.
📍 Serviceable Locations
Currently, we ship only within India. We cover most PIN codes through reliable courier services coordinated by Qikink’s logistics network.
🕒 Processing & Delivery Time
- Order Processing Time: 2–4 business days
(Time taken by Qikink to print and pack the order) - Shipping Time: 4–7 business days depending on your delivery location
- Estimated Total Delivery Time: 6–10 business days from the date of order placement
Note: Delays may occur during high-demand periods, festivals, or unforeseen circumstances.
💸 Shipping Charges
- Standard shipping charges apply based on product type and delivery location.
- Free shipping may be offered during promotional campaigns or on select products.
📦 Order Tracking
- After dispatch, you’ll receive an email/SMS with a tracking link and courier details.
- You can monitor your order’s status via the tracking link provided.
🚫 Delivery Failures or Incorrect Addresses
- Please ensure you enter your correct and complete delivery address at checkout.
- We are not responsible for delays or non-delivery due to incorrect addresses or customer unavailability.
- No refunds or re-shipments will be provided in such cases due to our made-to-order business model.
📦 Packaging & Handling
- Products are securely packed by Qikink to prevent transit damage.
- If your product arrives damaged or defective, notify us within 48 hours with photo proof at support@thesocialsoulstore.com.
⛔ Unexpected Delays
Your delivery may get delayed due to:
- Bad weather
- Political disruptions
- Natural disasters
- Courier delays or service disruptions
We appreciate your patience during such situations.
📬 Need Assistance?
If you have questions about your order’s shipping status, feel free to reach out:
📧 Email: support@thesocialsoulstore.com