Welcome to The SocialSoul Store!
At The SocialSoul Store, your satisfaction is our top priority. We’ve designed a clear and customer-friendly shipping policy to ensure you know exactly how and when your order will reach you. Please read the details below carefully before placing your order.
Order Processing Time
- All orders placed on our website are made-to-order via Printify’s Print-On-Demand service.
- Orders are typically processed within 2-4 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working business day.
Shipping Methods & Delivery Time
We offer worldwide delivery through reliable logistic partners. Estimated delivery times vary based on your location:
| Location | Estimated Delivery Time |
|---|---|
| India | 5-9 business days |
| USA, UK, Canada | 7-14 business days |
| Rest of the World | 10-20 business days |
Note: These are estimated delivery times and may vary due to unforeseen circumstances like holidays, customs delays, or natural events.
Shipping Charges
- Shipping charges are calculated based on product weight, size, and destination.
- Shipping charges will be displayed at checkout before you confirm your order.
- Occasionally, we may offer free shipping promotions — keep an eye on our website or social media updates!
Order Tracking
- Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number.
- You can track your shipment via the link provided in the email or from our Order Tracking page on our website.
Customs & Import Duties
- International orders may be subject to customs fees, import duties, and taxes of the destination country.
- These charges are the responsibility of the recipient and may vary depending on your local regulations.
Delayed or Lost Orders
- If your order hasn’t arrived within the estimated timeframe, please contact us at thesocialsoulstore@gmail.com.
- We will liaise with our production and shipping partners to resolve the issue promptly.
- For lost shipments confirmed by the courier, we’ll offer a replacement or refund as per our Refund Policy.
Incorrect Address Disclaimer
- It is the responsibility of the customer to ensure the correct delivery address is entered at checkout.
- We are not liable for orders delivered to incorrect addresses provided by the customer.
- If an incorrect address is entered and the item is returned to us, reshipping fees may apply.
Contact Us
For any shipping and delivery-related queries, feel free to get in touch:
📧 Email: thesocialsoulstore@gmail.com
🌐 Website: www.thesocialsoulstore.com
Last Updated: 18-05-2025